Dear Tooronga Family Dentistry Patient:
Tooronga Family Dentistry has always protected the patients’ personal and medical information. Maintaining patient privacy is part of our mission to serve the needs of the patient first. Tooronga Family Dentistry is committed to complying with all applicable privacy laws including the Privacy Act 1988 (Cth) and Australian Privacy Principles.
The Australian government created rules for the use and protection of medical and health information by dental and medical practices. They are meant to provide all patients in Australia with standard privacy protections. Our www.toorongadentistry.com.au and our other internet websites are operated by Dental Idea Pty. Ltd( ACN 147 554 167).
We are happy to provide you with this copy of Tooronga Family Dentistry’s privacy policy to explain to you how your information is collected, protected and used.
We hope it will answer any questions you may have about how your information is used here. If you have questions about anything contained in this notice, please feel free to contact the privacy officer at toorongadentistry@gmail.com or call 0398227006.
Thank you for placing your dental care, and your trust, in Tooronga Family Dentistry.
Sincerely,
Dr. Daniel Kaufman
D.M.D., M.Sc,. B.Med.Sc., M.B.A.
Collection of personal information
The primary reason we collect your personal information is to facilitate the smooth operation of this service and activities so that it can provide you with an efficient and secure online experience on the Tooronga Family Dentistry website.
Tooronga Family Dentistry may use your personal information to:
Provide you with information about Tooronga Family Dentistry products and services
Answer general enquiries about the products and services offered by Tooronga Family Dentistry
To help you schedule a dental appointment with Tooronga Family Dentistry.
You have the right to either refuse to provide details about yourself or remain anonymous. However, some Tooronga Family Dentistry services (responding to enquiries for example) can be provided only if we have your personal information.
Tooronga Family Dentistry will not share your personally identifiable information with third parties unless obligated by law or where necessary to complete a request from you to carry out a service.
Tooronga Family Dentistry website has links to third-party websites that may have privacy policies different from ours. Tooronga Family Dentistry is not responsible for the privacy policies of such third party websites and encourages you to read the privacy policies of every website you visit.
Tooronga Family Dentistry, with the help of Google, Bing webmaster and Zopim site statistics, monitors the visitors to this website. Based on your visit to this website, Google and third-party sites may elect to show you similar materials (content, advertising). Tooronga Family Dentistry is not responsible for the content such third parties publish or promote.
Use of your personal information
Your personal information collected via the Tooronga Family Dentistry website will be used internally for various purposes, including:
To improve the content and layout of the Tooronga Family Dentistry website
To facilitate the provision of services that Tooronga Family Dentistry offers, including responses to general enquiries about our dental services and appointments
To determine general marketplace information about visitors to the Tooronga Family Dentistry website.
Storage of personal information
Tooronga Family Dentistry stores all personal information in its database. This includes information that the law requires it to store in the facilitation of its services. This information may include:
your first and last name
your email address
your home or business address
any website related to your enquiry
details of your enquiry
your preferred method of contact
whether or not you belong to a private health fund
your phone number(s)
any other information that can be used to identify you or contact you.
Unless Tooronga Family Dentistry is required by law to continue to store your personal information, the information will be destroyed once it is no longer required.
Cookies
Tooronga Family Dentistry may use “cookies” from time to time. Cookies may be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. The default settings of many browsers, such as Internet Explorer, allow for cookies, but it is generally possible for users to erase cookies from their hard drive, block all cookies, or receive a warning before a cookie is stored. However, if you do any these things you may not be able to access or use portions of the Smile Solutions website.
Cookies used on the Tooronga Family Dentistry website DO NOT and CANNOT infiltrate a user’s hard drive to gather any confidential information stored on that user’s hard drive.
The cookies used by the Tooronga Family Dentistry website are NOT “spyware” or “malware”.
Tooronga Family Dentistry will NOT use cookies or the anonymous web usage information it stores to identify you as an individual unless this is required to by law.
Update to this privacy policy
Tooronga Family Dentistry may update this privacy policy from time to time in line with the need to accurately reflect its data collection and disclosure practices. If Tooronga Family Dentistry does so, it will post changes and updates on the www.toorongadentistry.com.au and linked websites so that you will always be aware of how Tooronga Family Dentistry collects, uses and discloses your personal information. Tooronga Family Dentistry encourages you to review this policy from time to time so you will know if it has been changed or updated. All changes to this policy will become effective immediately after Tooronga Family Dentistry has posted the changes on the www.toorongadentistry.com.au and linked websites.
Users outside Australia
The Tooronga Family Dentistry website is hosted in Australia. If you use the Tooronga Family Dentistry website from outside Australia, you are voluntarily transferring content (potentially including personally identifiable information) to Australia and agreeing that S Tooronga Family Dentistrys’ collection, use, storage and sharing of that content is exclusively subject to the laws of Australia rather than the laws of the country in which you are located.
If you choose to provide Tooronga Family Dentistry with personal information, you are consenting to the collection, use and disclosure of that information and to the transfer of that information to our servers in Australia and anywhere else in the world where Tooronga Family Dentistry may in future have facilities and to its storage in those places.
Contact details
Questions regarding this privacy policy or any other policy-related material, can be directed to us by clicking on contact us or you can email us at toorongadentistry@gmail.com
Last update 8/4/2014